Press Release Details
For More Information, Contact:
Lisa DeMoss
Director, Marketing and Communications
(615) 261-1716
ldemoss@spheris.com
For Immediate Release
Scott & White Announces Agreement for Information Processing Services with Spheris
Temple, Texas — April 28, 2004 — Scott & White today announced the signing of an agreement with Spheris, a leading national transcription, technology and service outsourcing company, to provide information processing services; including dictation and transcription services with advanced documentation technology across the Scott & White Health Care System. The deal provides for Spheris to employ medical transcriptionists from Scott & White, while at the same time ensuring Scott & White has access to new and emerging technologies in the information management field. ”This agreement with Spheris emphasizes Scott & White's commitment to set the industry standard in information technology, by providing access to the latest information for our staff and patients,' said Alfred B. Knight, M.D., Scott & White President and CEO. “We dictate about 45 million lines of transcription annually, or about 6,800 documents a day. New digital technologies, such as advanced template generation for greater efficiencies and strategies for instantaneous transcriptions, will enable us to be more efficient allowing patient information to be available even faster than today.” Spheris provides medical transcription technology and services to more than 200,000 practitioners at more than 300 health systems, hospitals and clinics in the United States and Canada. ”We are very pleased to provide our full suite of information chain management technology and services to Scott & White affiliated providers,' said Steven E. Simpson, Spheris President and CEO. “We believe both organizations understand that a true partnership approach to implementing these solutions is key to successful physician adoption and utilization.” Transcribing more than 900 million lines annually, Spheris has 3,500 employees, more than 3,000 of which are professional medical transcriptionists based exclusively in the U.S. and Canada. Spheris serves clients via secure, integrated networks using web-enabled voice and text applications. A private company headquartered in Franklin, Tenn., with major operations in St. Petersburg, Fla., Spheris staffs an entire department dedicated to quality assurance, with account service representatives providing real-time customer support around-the-clock every day of the year. Spheris' impressive list of clients includes Cleveland Clinic, Scripps Health and Mayo Clinic. As part of the agreement the affected Scott & White workforce of 147 will be managed by Spheris and transition to its payroll effective June 1st. All Scott & White Transcription Services employees will be offered a position with Spheris. “Spheris' commitment to quality, employee satisfaction, career development and technology are all key factors that we believe will help us meet the current and future needs of our hospital and clinics,” said William McCombs, Ph.D., Chief Information Officer for Scott & White. Specific services Spheris will provide to Scott & White:- A fully integrated blend of digital medical transcription technologies and outsourcing services
- State-of-the-art, web based, voice and text dictation/transcription architecture
- Hand-held dictation capture technology
- Speech recognition technology
- Electronic forms template-based solutions
- Multiple physician productivity enhancement applications
About Spheris Spheris is a leading provider of clinical documentation services and technology to health systems, hospitals and group practices throughout the U.S. Founded by physicians in 1993, Spheris employs a global network of medical language specialists for true 24-hour service, seven days a week, 365 days a year. The proprietary Spheris Clarity™ technology platform integrates the full range of clinical documentation software and hardware into one seamless, customizable system, including embedded speech recognition technologies. The Spheris solution is flexible and scalable to balance the needs of HIM directors, CFOs, IT directors and physicians with an emphasis on verifiable quality, turnaround time, security and pricing. Spheris' worldwide corporate headquarters is located in Franklin, Tenn. For more information, please visit www.spheris.com.